TERMS & CONDITIONS

Welcome to gtrobot.org (the “Site”).

 

The Site is operated by GT Robot Pte Ltd, with registered office at 10 Kallang Avenue #13-18 Aperia Tower 2 Singapore 339510.

 

All references to the Site mean both the web and mobile application versions of the website presently located at the following URL: gtrobot.org.

 

All references to “using the Site” includes access to and/or use of the Site and our services and functions offered via this Site, including placing orders for purchase of our products. The terms “you”, “customer(s)” and “your” used below refer to all individuals and/or entities using the Site for any reason. Set out below are our terms and conditions for your use of the Site.

 

Please read the Terms of Service carefully before using the Site. BY USING THE SITE, YOU SIGNIFY THAT YOU AGREE TO THE TERMS OF SERVICE. If you do not agree to the Terms of Service, please do not use the Site.

 

We reserve the right to update or modify the Terms of Service at any time without prior notice. You are deemed to be aware of and bound by any changes to the Terms of Service upon their publication on the Site. Your access or use of the Site or placing an order following any such changes constitutes your agreement to follow and be bound by the Terms of Service as amended.

 

  1. Legal Capacity

    1. Use of the Site is limited to persons who are 18 years or older and who have the legal    capacity to enter into and form contracts. By placing an order for our products via the Site, you represent and warrant that you are 18 years or older and you are legally capable of entering into binding contracts.

    2. If you are below 18 years old, you must obtain consent from your parent(s) or legal guardian(s), their acceptance of the Terms of Service and their agreement to take responsibility for:

    3. (i) your actions; (ii) any charges associated with your use of the Site, including your            purchase of our products; and (iii) your acceptance and compliance with the Terms of Service. If you do not have consent from your parent(s) or legal guardian(s), you must stop using the Site immediately.

 

  1. Compliance with our Operating Rules, Notices, & Guidelines

    1. You agree to comply with any and all of our guidelines, operating rules and policies, notices and instructions pertaining to your using the Site, as well as any amendments to the same that may be issued by us from time to time.

    2. We reserve the right to revise any of the foregoing at any time and you are deemed to be aware of and bound by such changes upon their publication on the Site.

 

  1. Lawful Use In Good Faith

    1. You agree to access and/or use the Site only for lawful purposes and in a lawful manner at all times and to conduct any activity relating to using the Site in good faith.

    2. Further, you shall ensure that, to the best of your knowledge, any information or data you submit to us or which you post or cause to appear on the Site is true and accurate.

 

  1. Customer Accounts

    1. Your use of the Site, including your placing orders for our products, may require the creation of a customer account with us or for you to provide to us your personal data, i.e.: data that identifies you as an individual, including your name, e-mail address, billing address, shipping address, phone number and credit card information.

    2. For information on how we use and distribute your personal data, please refer to our Privacy Policy.

 

  1. Responsibility For Your Account Registration Information and Password

    1. You acknowledge that you are responsible for maintaining the confidentiality of your account registration information and password and for maintaining the security of your account. You agree that you will not let anyone other than you use your account registration information or password.

    2. You agree to immediately notify us of any unauthorized use of your account registration information or password by contacting us at pr@gtrobots.com or call +65 68359885.

    3. We may at any time in our discretion, request that you update your account registration information and password or forthwith invalidate your account registration information and password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation.

 

  1. Your submissions and information

    1. You agree to grant us a non-exclusive licence to use any and all information that you post on the Site and/or provide to us via other channels of communication, including but not limited to feedback, answers to questions, product reviews, comments, and suggestions (collectively, “Submissions”).

    2. When you post Submissions on the Site, you also grant us the right to use the name that you submit or your account username in connection with such Submission. You agree not to submit to us a false name or e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may at any time in our discretion, publish, remove or edit your Submissions.

 

7.  Availability and Changes to the Site

    1. We reserve the right to make any changes to the Site or to discontinue any aspect or feature of the Site without notice. We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the Site or any part thereof, for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades, and shall not be liable to you if any such upgrade, modification, suspension or removal prevents you from using the Site or any part thereof.

 

8.   No Representations or Warranties

    1. The Site and all services, functions and information available via the Site are provided on an “as is” and “as available” basis without representations or warranties of any kind, express or implied, including the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose. All data and/or information made available via the Site are provided for informational purposes only. We shall not be liable to you for any losses whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly in connection with any access, use and/or inability to use the Site.

 

9.   Hyperlinks

  1. We may in our discretion include hyperlinks to other third party websites or content on  the Internet. Such linked third party websites or content are not under our control and we are not liable for any errors, omissions, delays, defamation, libel, slander, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in such websites or contents, or arising from access of such websites or content. Any hyperlinks to other third party websites or content are not an endorsement or verification of such websites or content and you agree that your access to or use of such third party websites or content is entirely at your own risk.

 

10.  Intellectual Property

  1. “Intellectual Property” means all copyright, patents, utility innovations, trademarks and service marks, geographical indications, domain names, layout design rights, registered designs, design rights, database rights, trade or business names, rights protecting trade secrets and confidential information, rights protecting goodwill and reputation, and all other similar or corresponding proprietary rights and all applications for the same, whether presently existing or created in the future, anywhere in the world, whether registered or not, and all benefits, privileges, rights to sue, recover damages and obtain relief or other remedies for any past, current or future infringement, misappropriation or violation of any of the foregoing rights.

  2. The Intellectual Property in and to the Site and the materials thereon are owned, licensed to or controlled by us, our licensors, service providers, suppliers or merchants. We reserve the right to enforce its Intellectual Property to the fullest extent of the law. No part of the Site and the materials thereon may be reproduced, modified, transmitted, presented, distributed or republished without our express prior written consent or that of the relevant copyright owners.

 

11.   Monitoring of Content

  1. We reserve the right, but shall not be obliged to monitor, screen or otherwise control any activity, content or material on the Site and/or your use of the Site. Should we deem  necessary to do so, we may in our discretion investigate any suspected violation                  of the Terms of Service and may take any rectification action we deem appropriate.         

 

12.   Breach of the Terms of Service

  1. In the event that we in our discretion, consider that your access and/or use of the Site is in breach of the Terms of Service in any way, we reserve the right to take any action we deem necessary, including terminating without notice your use of the Site and, in the case of illegal and/or unauthorized use of the Site (including unauthorized access to secure password-protected portions thereof and/or customer accounts), commencing legal proceedings against you. Unauthorised use of the Site may also constitute an offence under the Computer Misuse and Cybersecurity Act (Chapter 50A) of Singapore. Where this is the case, we will report you to the relevant authorities.

 

13.   Termination by us

    1. In our sole and absolute discretion, we may with immediate effect upon giving you notice, terminate your use of the Site and/or disable your customer account. We may bar access to the Site or any part thereof for any reason whatsoever, including a breach of any of these Terms of Service or where we are of the view that you have acted inconsistently with any terms or conditions set out herein, or if in our opinion or the opinion of any regulatory authority, it is not suitable to allow your use of the Site to continue.

 

14.   Cumulative rights and remedies

    1. Unless otherwise provided, the provisions of these Terms of Service and our rights and remedies under these Terms of Service are cumulative and are without prejudice and in addition to any rights or remedies we may have in law or in equity, and no exercise by us of any one right or remedy under these Terms of Service, or at law or in equity, shall (save to the extent, if any, provided expressly in these Terms of Service or at law or in equity) operate so as to hinder or prevent our exercise of any other such right or remedy as at law or in equity.

 

15.   No waiver

    1. Our failure to enforce any Term(s) of Service shall not constitute a waiver of such term(s), and such failure shall not affect the right later to enforce the Terms of Service.

 

16.   Severability

  1. If at any time any provision of the Terms of Service shall be or shall become illegal, invalid or unenforceable in any respect, the legality, validity and enforceability of the remaining provisions of the Terms of Service shall not be affected or impaired thereby, and shall continue in force as if such illegal, invalid or unenforceable provision was severed from the Terms of Service.

 

17.   Governing law

  1. Use of the Site and the Terms of Service shall be governed by and construed in accordance with Singapore law and you hereby submit to the exclusive jurisdiction of the Singapore courts.

 

18.   Customer Service Queries

  1. Should you require assistance from our customer service representatives, please contact pr@gtrobots.com or call +65 68359885.

​PRIVACY & SAFETY​

At GT Robot, your privacy is important to us.

“Personal Data” refers to personal information such as your name, e-mail address, shipping address, phone number, credit card information and other data, whether true or not, that identifies you as an individual. We are committed to protecting your privacy and complying with the Personal Data Protection Act 2012 of Singapore (“PDPA”). Consequently, we will only collect, record, hold, store, disclose, transfer and use your Personal Data as outlined in this privacy policy (the “Policy”). All references to “using the Site” includes access to and/or use of gtrobot.org (including both the web and mobile versions) (collectively, the “Site”) and our services and functions offered via this Site, including placing orders for purchase of our products.

By providing us with your Personal Information and/or by using the Site, you shall be deemed to have agreed to each and all of the terms, conditions, and notices in the Policy. If you do not agree, please cease your use of the Site and DO NOT provide any personal data to us. 

 

Your use of the Site is subject to our Terms of Service. For more details, please refer to our TERMS of SERVICE. We reserve the right to modify and change the Policy at any time to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. Any changes to this Policy shall be published on the Site. You are deemed to be aware of and bound by any changes to the Policy upon the publication of such changes on the Site.

  1. How We Collect Your Personal Data

    1. You may access the Site and browse without providing us with your Personal Data. During such visits to the Site you remain anonymous. However, in order to utilize our services via the Site, such as account creation or placing orders for our products, we may ask you to provide your Personal Data in order that we can provide you with our services.

    2. We may also collect your Personal Data when you interact with our staff including members of our customer service team via telephone calls, letters, face-to-face meetings and/or emails.

    3. You may also choose to sign up for a customer account using your social media account or voluntarily link your customer account to your social media account or use certain other social media features available through our Site. In such a case, you agree that we may access information about you which you have provided under your social media provider in accordance with the provider’s policies and we will manage your Personal Data which we have collected from your social media account in accordance with this Policy.

    4. The Personal Data we collect may include your name, delivery address, email address, contact number, date of birth, and gender.

    5. At all times you may choose (i) not to submit your Personal Data to us; or (ii) to subsequently withdraw your consent to our use of your Personal Data. However, please note that we may not be able to provide or continue to provide (as the case may be), our services to you through the Site as a result. Your withdrawal of consent will not affect any legal consequences arising from such withdrawal.

  2. True, Accurate and Up to Date Information

    1. You agree and acknowledge that it is your responsibility to ensure that all information submitted to us by you is true, accurate and not misleading and that such information is kept up to date. Failure on your part to do so may result in our inability to provide you with the products and services you have requested. We reserve the right to request for documentation to verify the information submitted to us by you.

  3. Third Party Personal Data

    1. You agree and acknowledge that where you provide to us Personal Data of a third party, it is your responsibility to obtain the requisite prior consent from such third party for you to provide his/her Personal Data to us for the relevant purposes and you represent to us that you have duly done so.

  4. Storage of your Personal Data

    1. We store your Personal Data in soft copy formats on our computer servers.

    2. We will only keep your Personal Data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

    3. Personal Data collected by us is subject to review ANNUALLY to determine whether such information remains necessary for any legal or business purpose or if such information need no longer be retained by us.

  5. Use and Disclosure of Personal Data

    1. We do not rent, sell or trade your Personal Data to any third party.

    2. We gather your Personal Data for purposes of providing and improving our services to you via the Site. The collected Personal Data may be used, or shared with third parties (including our related companies, our service providers (such as courier companies), and our suppliers and merchants) as we deem necessary, for some or all of the following purposes:

      1. to facilitate your use of the Site, including processing orders you place for our products through the Site and responding to your queries and requests;

      2. to deliver the products you have purchased through the Site;

      3. to update you on the delivery of products and for customer support purposes;

      4. to obtain your feedback after a sale of a product or service;

      5. to resolve complaints and handle requests and enquiries;

      6. to conduct business analysis including carrying out research on our users’ demographics and behaviour;

      7. to compare information, and verify with third parties in order to ensure that the information is accurate;

      8. to administer and manage your customer account (if any) and your relationship with us;

      9. to carry out financial transactions in relation to payments you make online;

      10. to audit the downloading of data from the Site;

      11. to improve the layout and/or content of the pages of the Site and customise them for users of the Site;

      12. to verify and identify visitors on the Site;

      13. to provide you with information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to such contact;

      14. in connection with business asset transactions (which may extend to any mergers, acquisitions or asset sales

      15. And other purposes which are reasonably related to the aforesaid.

      16. If we need to use your personal data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.

  1. Overseas Transfer

    1. In the event that we transfer your Personal Data to third parties located overseas, we shall take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to Personal Data that is comparable to the protection under the Personal Data Protection Act 2012 of Singapore (“PDPA”).

      1. restricting physical and online access to confidential data only to authorized personnel;

      2. maintaining technology products to prevent unauthorised computer access;

      3. securely destroying your Personal Data when it is no longer needed for any legal or business purpose;

      4. ensuring that sensitive and private data exchange between you and the Site happens over a SSL secured communication channel and that such exchange is encrypted and protected with digital signatures; and

      5. ensuring all employees are bound by appropriate confidentiality provisions.

    2. Our management reviews our security system regularly, and upgrades it from time to time to keep your Personal Data safe.

  2. Security Disclaimer

    1. We take precautions to ensure that your Personal Data is protected against unauthorised or unintended use, access or disclosure. However, we cannot be held responsible for unauthorised or unintended use, access or disclosure that is beyond our control.

    2. To the extent permitted by law, we shall not be liable in any event for any damages of any kind (including but not limited to special and exemplary damages) or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or unintended use, access or disclosure of your Personal Data.

  3. Accessing Your Personal Data

    1. If you would like to view the Personal Data we have on you or inquire about the ways in which your Personal Data has been or may have been used or disclosed by us within the past year, please contact our Data Protection Officer. We reserve the right to charge a reasonable administrative fee for retrieving your Personal Data records. Please also note that under the Personal Data Protection Act 2012 of Singapore (“PDPA”), we are not required to provide you with certain categories of information listed under the Personal Data Protection Act 2012 of Singapore (“PDPA”).

    2. If you have a customer account, you may access details of your Personal Data collected by us by logging into your customer account via the Site. Here you can view the details of your past completed orders, outstanding unfulfilled orders and orders which are shortly to be dispatched. You may also administer your address details, bank details and any marketing information to which you may have subscribed.

  4. Updating Your Personal Data

    1. You may update your Personal Data anytime by accessing your customer account via the Site. If you do not have an account with us, you can update your Personal Data by writing to our Data Protection Officer.

    2. We take steps to share your updates with third parties with whom we have shared your Personal Data as is necessary to continue providing you with our services or to perform on any contract we have with you.

  5. Correction of Personal Data

    1. You may request us to correct an error or omission in relation to personal data about you that is in our possession or under our control by writing to our Data Protection Officer and including in your request your name and identification particulars and such other information that we require to identify you and the relevant Personal Data to be corrected.

  6. Withdrawal of Consent

    1. Should you wish to withdraw your consent to our continued use and disclosure of your Personal Data for any of the purposes stated herein, you may do so by writing to our Data Protection Officer, stating the following information:

      1. your name and identification number; and

      2. details of your withdrawal request.

   Please note that if you so withdraw your consent, depending on the nature of your

   consent withdrawal, we may not be in a position to continue to provide our services to 

   you or to perform on any contract we have with you. Our legal rights and remedies are 

   expressly reserved in such event.

  1. Complaints

    1. If you have any complaint(s) arising from our collection, use and/or disclosure of your Personal Data, you may submit your complaint(s) in writing to our pr@gtrobots.com.

    2. Upon receipt of your complaint, we shall respond to acknowledge your complaint within 3 working days. Our management will investigate your complaint thereafter and strive to resolve your complaint within 21 days. If your complaint is complex and cannot be satisfactorily resolved during this period, we will inform you accordingly and advise on the further steps we will take in our further handling of this matter.

  1. Collection of Browsing Data

    1. We or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Site. When you visit the Site, our servers will automatically record information that your browser sends whenever you visit a website. This data may include:

      1. your computer’s IP address;

      2. browser type;

      3. webpage you were visiting before you came to our Site; and

      4. the pages within the Site which you visit; and the time spent on those pages, items and information searched for on the Site, access times and dates, and other statistics.

    1. This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.

    2. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Services and Site more convenient and useful to you.

    3. Web beacons are small graphic images that may be included on the Site. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.

  1. Governing Law

    1. This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Policy.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Bank transfer

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